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Terms and Conditions

This agreement is between you (the user) and the owners of Lehazin (the website). These terms govern your use of the website and its services.

Lehazin is a platform where you can order local food products and supplies that are in stock and marketed by Lehazin. We support Malawian raw and processed agricultural products.

Last updated on 2. Feb 2026
1. Orders and Payment

Orders are subject to availability and acceptance. Payment terms vary for wholesale orders; discuss with us. We accept Airtel money, mpamba, National bank.

2. Delivery

Delivery charges apply based on location. Free pickup available at our shop. Estimated delivery times are provided, but we aren't liable for delays. Deliveries are made to addresses provided; ensure accuracy.

3. Refunds and Returns

No refunds unless products are faulty. Contact us within 24 hours if you encounter issues. Returns/exchanges handled case-by-case.

4. Product Quality

We strive for quality, but can't guarantee perfection. Notify us of any issues promptly.

5. Wholesale Orders

Wholesale orders can be placed in advance for out-of-stock items. Confirmation will be sent within 24 hours of order placement. Prices and availability subject to change before confirmation.

6. Liability

We're not liable for damages or losses due to misuse or unforeseen circumstances.

7. Order Cancellations

Orders can be cancelled 72 hours before delivery date without cancellation fee. Cancellation within 48 hours before delivery date incurs a cancellation fee. We reserve the right to cancel orders due to stock issues or other reasons.

8. Minors

If you're a minor, use of the site constitutes your guardian's approval of these terms.

9. Changes to Service

Lehazin may change the nature of the service at any time without notice, but we'll try to notify you ASAP. Lehazin can change delivery ranges, minimum amounts, and minimum order requirements at its discretion.

10. Business Customers

Business customers must create a user account with information eg contact details like email, phone, name, and payment details.

11. Access to Services

Lehazin reserves the right to restrict access to certain services for users who aren't registered or haven't provided required info.

12. Changes to Terms

These terms may be updated; check back regularly.